Returns & Refunds

Changed your mind?

We are sure you will love your purchase but if for any reason you want a refund, you’ve a period of 14 days from receipt to return your item(s) for a full refund. Please email us to enable a faster refund process info@tinytotsboutique.co.uk

Return Policy

To be eligible for a refund, your item(s) must be returned unused, in the original packaging with labelling still attached.

Please be advised all sale items are non-refundable and non-exchangeable.It is the customers responsibility to return the item(s) to us. We recommend using a recorded postage method. To complete your return, we need proof of receipt.  

Refund Policy

The process will begin once we have received your returned item(s). We will inspect your item and email you our decision. If a Product is returned to us that has been worn, used, damaged, or is otherwise in an unsaleable condition, we reserve the right to refuse your refund. Alternatively, we reserve the right to reduce your refund value to reflect any reduction in the value of a Product. If your refund is approved, your refund to be credited to your original method of payment. If you paid using a credit or debit card, we will process your refund within 14 days of us receiving the Product from you and the funds should appear on your bank statement around 7 working days thereafter (exact timing will depend on your card issuer)